Terms & Conditions

Welcome to Risovo! By accessing our website, products, or services, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our platform.

1. General Information

  • Store Name: Risovo

  • Company Name: Risovo LTD

2. Product Availability

We strive to keep our listings accurate, but availability may vary. If an item is out of stock after purchase, we will notify you promptly with refund or exchange options.

3. Pricing

  • Prices are listed in GBP (£), USD ($), and EUR (€) and may change without notice.

  • Applicable taxes, shipping, and handling fees are calculated at checkout.

4. Shipping & Delivery

  • We partner with trusted couriers to ensure timely delivery.

  • Shipping times and costs depend on the product’s origin and destination.

  • Delays due to external factors are beyond our control.

5. Returns & Refunds

  • Returns/exchanges must be initiated within 7 days of receipt.

  • Items must be unused and in original packaging.

  • Certain items (e.g., clearance, personal care) may not be eligible.

  • If you receive a damaged or incorrect item, contact us within 7 days for resolution.

  • Refunds are issued after inspection.

6. Account Responsibility

  • Users must maintain account confidentiality.

  • Notify us immediately of any unauthorized access.

7. User Conduct

You agree not to:

  • Violate laws, regulations, or third-party rights.

  • Engage in harmful, abusive, or fraudulent behavior.

  • Disrupt website functionality or other users.

8. Intellectual Property

All website content, including text, images, and trademarks, belongs to Risovo and is protected by law. Unauthorized use is prohibited.

9. Limitation of Liability

Risovo is not liable for indirect or consequential damages from using our website or products. Our liability is limited to the amount paid for the affected product/service.

10. Indemnification

You agree to indemnify Risovo, its employees, and affiliates against claims arising from your use of our website, violation of terms, or infringement of rights.

11. Privacy Policy

Using Risovo, you consent to our data collection and usage as outlined in our Privacy Policy.

12. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of [Your Jurisdiction]. Disputes will be resolved through arbitration or in [Your Jurisdiction] courts.

13. Changes to Terms

We may update these terms at any time. Continued use of our services constitutes an agreement to revised terms.

14. Contact Us

For questions or concerns, reach out to us:
Risovo
Email: support@risovo.com
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ