FAQs
1. What is Risovo?
Risovo is an online store committed to providing high-quality products at competitive prices. We source globally and use a dropshipping model to offer a wide range of trending, stylish, and practical items.
2. How do I place an order?
Placing an order is simple! Browse our store, add your desired items to the cart, and proceed to checkout. Enter your shipping details, select a payment method, and confirm your purchase.
3. What payment methods do you accept?
We accept major payment options, including credit/debit cards, PayPal, and other secure online payment gateways to ensure a smooth checkout experience.
4. How long does shipping take?
Shipping times vary depending on your location and the product ordered. On average, orders are delivered within 7-21 business days. You will receive tracking details once your order is shipped.
5. How can I track my order?
Once your order is processed, you will receive a tracking number via email. You can use this number to track your package on our website or the courier’s tracking page.
6. What is your return and refund policy?
We offer a hassle-free return policy within 30 days of receiving your order. If you receive a defective or incorrect item, contact our support team to initiate a return or refund process.
7. Do you offer international shipping?
Yes! We ship to multiple countries worldwide. Shipping costs and delivery times vary based on your location. Check our shipping policy for more details.
8. How do I contact customer support?
For any inquiries, you can reach our customer support team at support@risovo.com or call us at +1 (800) 123-4567. We’re happy to assist you!
9. Is my personal information secure?
Absolutely! We use SSL encryption and secure payment gateways to protect your personal and financial information. Your privacy is our priority.
10. Does Risovo offer discounts or promotions?
Yes! We frequently offer exclusive deals and discounts. Sign up for our newsletter to stay updated on promotions, new arrivals, and special offers.